Senior Care Authority’s Continuing Education Offerings:
Each code is good for ONE free course for 1.0 credit hour for Nurses, Social Workers & Counselors.
Process to take the CEU:
- Click on the title and view the Webinar.
- Click and complete the Digital Post-Test after watching the Webinar (name, license #, unique code, email, phone number required), you must score 80% to pass.
- You will receive an email with a certificate of completion within 2 weeks.
If you have any questions, please call EPO at 440-212-4987 or email with questions to: firstname.lastname@example.org
Communicating assertively can increase patient satisfaction, can strengthen decision-making skills, can improve self-esteem, and can result in more satisfying, respectful relationships. Participants will be able to identify factors that prohibit clear and direct communication in patient care settings. Evaluate the dos and don’ts of different communication approaches, and assess the effectiveness of your current communication style. Discover the language, structure, and tone of assertive communication, and its potential to positively impact your patient care experiences and others in your life.
Have you ever had a client/patient who seemed more interested in focusing on their problems instead of solutions? How do you help someone who gets stuck in a perpetual rut? Encouraging clients to be solution focused means helping them focus on what’s going right, determining what has been helpful in the past, and challenging them about what they can do today to create change. Find out how to help clients acknowledge and break negative patterns, ask empowering questions, and replace excuses with positive Action.
As healthcare professionals, we support the mental and physical aspects of care with our clients and patients. WE observe the damaging effects of their stress on a daily basis. Stress is a fact of life and it’s not all detrimental. Unfortunately, many cope with stress in ways that compound the problem. There are many healthy ways to manage and cope with stress which require change in feeling, thinking and behaving. Through developing emotional resiliency individuals can bounce back to their normal emotional states regardless of stressful events and pressure. This workshop will teach resiliency techniques to enhance the wellness of our clients/patients.
Self-disclosing as a therapist or clinical worker can be a great way to build rapport with your clients. However, over self-disclosure can take away from the therapeutic process and blur ethical and professional lines. In this course, you will learn the ethics behind self-disclosure and how to self-disclose in an ethical and professional way to enhance your rapport with clients.
Difficult people can be disruptive in our lives. When difficult and high maintenance people emerge in patient/client care settings, challenges to caring can be significant. This workshop identifies common characteristics of difficult people and identifies the importance high maintenance people can have in our clinical settings. Participants will gain insight into the cause of difficult and high maintenance people and how to develop skillful strategies and techniques for effective coping and management. Workshop participants will feel more confident and self-assured when dealing with difficult patients/clients.